Returns policy

Dolphin Leisure (UK) Ltd offer a 14 day money-back guarantee on

ANY ITEMS THAT ARE FAULTY

and

ANY ITEMS THAT ARE NOT FAULTY AND THAT ARE UNUSED AND IN THEIR ORIGINAL PACKAGING.

Please note however, we will apply a 20% handling and administrative charge on any items returned, that are not faulty.

We will not take back any items that are not, a usually stocked item that has been specially ordered, or, have been made specifically for the customer to a unique size or specification.

CUSTOMERS ARE RESPONSIBLE FOR ARRANGING THEIR OWN CARRIAGE FOR THE RETURN OF ALL GOODS, UNLESS WE HAVE SPECIFICALLY ARRANGED WITH THE MANUFACTURER AND THE CUSTOMER TO HAVE THE GOODS COLLECTED.

Your rights to return goods are protected under the EU Distance Selling Directive

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