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About Us - our commitment to the highest standards of customer service and testimonials from just a few of our many satisfied customers
Dolphin Leisure (UK) Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link in the Online Store.
Here at Dolphin Leisure our aim is to give you the best possible advise on which Pool or Spa would be suitable for your family and garden. With 20 years unique experience in above ground pools and portable spas we are able to advise on all aspects from location to completion. With the most comprehensive range anywhere in the UK, we have a pool or spa to suit all requirements and budgets.
Established in 1987, Dolphin Leisure is a family run business. Every member of the Dolphin team has "hands on" above ground, in ground and portable spa experience - we don't just supply boxes! We like to call this unique specialist experience combined with customer service, quality products and value for money prices - 'the Dolphin Difference'. For our many customers 'the Dolphin Difference' simply means achieving a successful project. Most pools, spas and equipment are installed by our customers themselves and they do so, secure in the knowledge that they will be supported with friendly help and assistance throughout the project.
I have been using Dolphin Leisure for all my spa requirements for just over a year and despite living in Kent the service has been extraordinarily good. Not only that, but their advise has also been of great use".
"what a pleasure it was to do business with you...gold service...I am over the moon with the pool...so thanks for everything, your time, your help and the end results".
"I would like to say a big thank you to you all for helping me with the construction and I hope that I wasn't too much of a pain with all the calls I made to you. We are very very pleased with the end result and although the weather hasn't been brilliant, the few hot days we have been able to enjoy the pool. It makes all the hard work worthwhile. We seem to be very popular now with many friends and can't think why !"
"I am writing to tell you how very pleased we are with our swimming pool. We are already using it daily. Also to say that the speed, efficiency and workmanship was first class and we know that should there be any problems in the future you will be there to help us. We shall, of course recommend you to anyone who expresses a wish for a swimming pool. Thank you all for making the installation of the pool a very easy and pleasant experience which in this day and age does not happen very often!"
"May i just say how very much impressed we are with the service we have received from yourselves, from the service on the phone to the literature you sent us and your website. We did look at other companies but nobody else came close".
Please find some photos of the 12' pool we purchased from you in June with decking surround and changing hut.
Just a quick thank you for all your trouble you went to to help us prove that we had done nothing wrong with regard to planning permission for our pool. We have been cleared of all wrong doing and false accusation.
Many thanks again, wishing you all the best.
Dear Dolphin Leisure
Thank you very much for such an excellent service. I shall recommend Dolphin to all my friends - as a matter of fact I do already but your expediency in replacing my Pool Shark cleaner is worthy of extra praise!
Again - many thanks
Andrea and I would like to once again thank you and the Team at Dolphin Leisure for making it possible to buy the Catalina Classic XL4000CD Spa. You really feel like you are a member of the Dolphin family when buying your Hot Tub from Dolphin Leisure. One thing we really appreciated was how you were able to arrange a special order for a color combination that was no longer offered in Europe. Moreover you kept us constantly updated when the tub a) left the factory in the USA b) arrived in the UK c) was picked up by the shipper. Your shipper used a local company here in the mountains of Switzerland, who actually knew us (they helped us move the tub into place in the back yard) You also answered our questions and advised on the right accessories (the covermate 11 underside, comes to mind) Finally you had the lowest price we found on the internet and we certainly saved £££££'s versus a local supplier.
A note about the Catalina XL4000CD. This Hot Tub has it all and is truly a joy. We use it about 3 - 4 nights per week and find it easy to maintain. It is a great package that includes everything on our list. Lots of jets, nice lighting and the Trevi fountains are great to sit under. It also has a good stereo system. Finally the Ozonator seems to work well and I just quickly clean the filters every two weeks (in addition to adding the normal chemicals). The jets are high quality and the Balboa control unit commissioned on its own and simply started working. The Hot Tub's compact size also allowed us to fit it into a tight space. Overall you can't ask for a better tub at that price.
Thanks and regards from Kublis Switzerland.
"Dolphin's quality service has been outstanding, from initial contact to completion."
First swim in Italy
Hi Tony and Dan,
I would like to thank you both very much for your assistance with this massive swimming pool project, to which without your help it would not have been possible.
As you can see by the pictures, the beginning and the end results are quite impressive. There is a little more landscaping to be completed which will make things even better.
I will be contacting you in the week regarding bilge pump and chemicals.
once again regards and thank you very much, we are very pleased with the end results.
